I have a difficult time scheduling my maintenance during the work week because i normally have to coordinate someone picking me up and dropping me off when my car is ready. I was able to get a Friday off and called them that morning to see if they could squeeze me in. They said they had a cancelation so i drove the care over about 30 minutes after calling them. To my surprise they called me back in about an hour and said my car service was complete and that I could pick it up any time. Now that is service!!! - Kim W.